TERMS

Salty Chicas provides surf retreats and other services in Fuerteventura to individuals. These Terms and Privacy Policy govern the contractual relationship between Salty Chicas and the customer when booking a retreat at www.saltychicas.com or at , participating  in an activity or buying any related products or services. Since the Terms and Privacy Policy constitute an agreement between the customer and Salty Chicas, it is important that you carefully read these Terms before booking your trip or buying related products or services. Please note that some  services are sold but not carried out by Salty Chicas, different terms may apply to these  services.

BOOKING

By confirming a booking the customer also confirms and accepts the Terms and Privacy Policy.

When a booking has been submitted to Salty Chicas, Salty Chicas will send you a booking confirmation. 

If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party. By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your booking, notifying Salty Chicas if any changes or cancellations are required and keeping your party informed.

PAYMENT

It is required to pay total amount or 50% of the total amount as deposit at the time of the booking to confirm your reservation at Salty Chicas Surf Retreat.

It is required to pay the remaining balance in no less than two months prior to trip departure. Salty Chicas will send out a payment reminder for the outstanding amount for this one week prior to payment due date to the  customer's e-mail.

You can find all the bank details in the inquiry e-mail, which we will send you once you confirm the booking request form on our website https://www.saltychicas.com/booking.

The booking will be considered as valid when the required amount has been transferred to our bank account, and you have received a confirmation email with the booking details.

Alternatively, you may purchase the package directly via our website https://www.saltychicas.com/shop. Please note that a 10% VAT will be added to the original price for online transactions.

If the terms of payment listed above are not withheld, Salty Chicas has the right to regard the booking as annulled, and can prospectively sell the booking to someone else.

Please note that if the surf retreat package is purchased less than two months prior to arrival, total payment is due at the time of booking. The booking is a preliminary reservation until payment is received, and can be subjected to cancellation.

Salty Chicas has the right to cancel the booking and retain the deposit if payment has not been made in full within two months before the arrival. 

A delay of 1 week when paying via bank transfer is considered normal procedure and therefore a payment a week prior to the due date is necessary when paying with bank transfer.

CANCELLATIONS

The cancellation will be valid the day we receive it.

We will refund you 100% of the total amount when the cancellation is made two months before the start.

We will refund you 50% of the total amount (loss of deposit) when the cancellation is made one month before the start.

Within less than one month before the start, we do not refund. 

The refund will take place within 2 weeks from the cancellation date.

If for any reason during your stay you need to leave the retreat we do not refund. Doesn't matter if you leave the camp the first day or the last day. 

If for any reasons your flight could not land in Fuerteventura or has been cancelled on the same day you should arrive we do not refund.

We do not refund for any activities a customer did not attend.

CONDITIONS

The customer is responsible for having a complete and valid passport and other documents necessary for the fulfilment of the booking and, if circumstances so require a visa.

The customer is individually obliged to acquire travel insurance that covers medical treatment. The services that are offered through Salty Chicas includes a certain risk (even with the presence of instructors/guides), and it is the customer’s own responsibility to make sure their insurance covers injuries caused by the services of Salty Chicas, any affiliate or subcontractors to Salty Chicas offers at any given destination.

The customer is responsible for booking flights and / or other transport to the destination stated at the time of booking. 

The  customer shall immediately after receiving the booking confirmation, go through the tickets and other travel documents and make sure that the information is in accordance with the Agreement and that the name is spelled in the same way as it is in the passport.

The  customer shall immediately inform Salty Chicas of any changes to the  customers contact information, such as address, e-mail address, telephone number, errors in spelling or other information relevant to Salty Chicas’s opportunity to contact the  customer.

The  customer shall behave and not in any way impair the comfort and enjoyment of the other members of the booking or Package. Salty Chicas reserves the right to withdraw any booking or service made and/or to decline or refuse any individual as a member of the package, if it appears, at Salty Chicas discretion, that such individual is likely to endanger the health or safety, or impair the comfort and enjoyment of the other members of the package.

All personal details are compulsory on the registration form.

The customers’ minimum age is 18 years old. Minors have to come with a parent/tutor or an adult with parental consent, responsible for the minors assisting to the surf retreat.

Salty Chicas Surf Retreat reserves the right to make modifications, but only if these modifications do not change the essential services or due to unexpected and uncontrollable situations.

Booking variations depend on availability and they may involve a surcharge depending on the price of the new dates/inclusions. You will receive a booking modification once the surcharge is paid. 

Images of your stay at Salty Chicas Surf Retreat are only used for publicity or promotional purposes as the website, flyers, brochures and social media.

Customers must be physically fit and capable of swimming. The client confirms that from a medical point of view, there is nothing that prevents him/her from going surfing or bodyboarding. We require that you communicate with us any relevant medical aspects: allergies, disabilities, medical incapacities etc.

The airport shuttle bus is included in the retreat package. In case the customer wants to book a private driver it is recommended to ask for this service when you fill out the online booking form or as soon as possible. The private driver price will be paid together with the booking. Do not forget that this price is for one way and per person.

Each customer is responsible for the Salty Chicas Surf Retreat equipment during its use and accepts the responsibility to replace it in case of loss or serious damage by inappropriate use of it. The customer has to pay the lost or damaged equipment which automatically becomes the customer’s property.

The  customer participates in all  services at their own risk and responsibility. 

Salty Chicas does not provide medical advice. It is the  customers responsibility to assess the risks and requirements of each aspect of the surf retreat based on their unique circumstances, limitations, fitness level and medical requirements.

Salty Chicas is not responsible for wind, wave, snow and weather conditions during your stay, and will have the right to cancel surf lessons if wind, surf, snow and weather conditions make it impossible or unsafe to run lessons as planned. Instructors and guides working for Salty Chicas will have the full right to make decisions about whether the conditions are appropriate or not for lessons, and will also do their best to give the missing lesson(s) back at another time during your stay.  customers cannot claim a refund because of snow or any other weather conditions hindering Salty Chicas in giving safe activity lessons.

RESPONSIBILITIES

Salty Chicas Surf Retreat does not accept any responsibilities or any refunds in the following circumstances:

– When the client is responsible for the incorrect delivery of the services.

– When the defective services are due to third parties or they occur in an unpredictable manner.

– When the services cannot be provided, due to conditions beyond the control of the company. These are unusual and unpredictable conditions which could result in unexpected consequences such as natural disasters or meteorological aspects etc.

– When any happening could occur before and after the course hours.

– Clients have to listen to the instructions of our staff and to follow Salty Chicas Surf Retreat regulations. In case of not doing so and behaving irresponsible, the company will take the necessary measures, prior notification, such as the exclusion of the courses.

- If the retreat has to be cancelled due to unforeseen reasons, you will get full refund of your payment.

- ​It is not the responsibility of Salty Chicas of your expenses regarding your preparation to join our retreat, such as travel costs, insurances, accommodation as part of your trip, or any other costs that are not included in the retreat.

INSURANCE

For medical assistance during your stay at Salty Chicas Surf Retreat, each client ought to have:

– Medical card and insurance (or)

– Contract a travel insurance

COUNTRY OF JURISDICTION: SPAIN

This Agreement shall be construed in accordance with, and governed by the laws of Spain.

All disputes in relation to this Agreement shall be settled by public courts in Spain.

By paying the services at the camp you automatically accept the previous Terms and Privacy Policy. 

LEGAL NOTICE

This Legal Notice regulates the access and use of this website that Salty Chicas makes available to Internet users. Therefore, access to the same implies the acquisition of user status and with it, the acceptance of the conditions of use of the website. In the event of disagreement with the conditions, you must refrain from using the website.

In compliance with the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that we will process your personal data for the purpose of:

Providing the contracted service or product, and informing about the products or services published on our website.

The navigation on the website attributes you the status of USER of the site and implies your full and unconditional acceptance of each and every conditions published in this legal notice, warning that these conditions can be modified without prior notice by Salty Chicas, in which case they will be published and notified with the maximum possible advance.

Therefore, we recommend you to read carefully the content of this legal notice, if you wish to access and use the information and services offered on this website.

The visit to the website by the user must be made in a responsible manner and in compliance with current legislation, good faith, this Legal Notice and respecting the intellectual and industrial property rights owned by Salty Chicas.

The use of any of the contents of the website for purposes that are or could be illicit is totally prohibited, as well as the performance of any action that causes or could cause damage or alterations of any kind not consented to by Salty Chicas, to the website or its contents. The user will be responsible for any damages that may be caused as a result of the breach of said obligation.

Any use other than that authorized is expressly prohibited, and Salty Chicas. may deny or withdraw access and use at any time.

Salty Chicas reserves the right to carry out without previous notice the modifications that it considers opportune in its web, being able to change, to suppress or to add so much the contents and services that are lent through the same one as the form in which these appear presented/displayed or located in its servers.

By booking a surf retreat or any service at Salty Chicas, the  customer acknowledge that he/she : 

(A)  WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for his/her death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to him/her during his/her stay, including during the  services provided by Salty Chicas and during the traveling from/to theses  services, THE FOLLOWING ENTITIES OR PERSONS: Salty Chicas and/or their directors, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers;

(B)  INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in the previous paragraph any and all liabilities or claims made as a result of participation in the  services provided by Salty Chicas, whether caused by the negligence of release or otherwise.

The  customer acknowledges that Salty Chicas and their directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific Activity on their behalf.

The  customer also acknowledges that the  services may carry with it the potential for death, injury, and property loss. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, vehicular traffic, lack of hydration, and actions of other people including, but not limited to, participants, volunteers, monitors, and/or producers of the  services.

PERSONAL DATA

All the personal data provided will be retained as long as the commercial activity is maintained, deletion is not requested by the interested party, or for 1 year from the last confirmation of interest, or for the necessary time to fulfill legal obligations. The company will NOT make automated decisions. Data will not be transferred to third parties except in cases where there is a legal obligation, and we will process them based on your consent or the execution of a contract.

Likewise, we inform you of the possibility of exercising the following rights over your personal data: right of access, rectification, deletion or forgetting, limitation, opposition, portability, and to withdraw the consent given. To do this, you can send an email to: hello@saltychicas.com.

In addition, the interested party can contact the competent Data Protection Control Authority to obtain additional information or file a complaint.

ACCESS AND USE CONDITIONS

The website and its services are free access and free of charge. However, Salty Chicas may condition the use of some of the services offered on its website to the prior completion of the corresponding form.

The user guarantees the authenticity and timeliness of all the data communicated to Salty Chicas and will be solely responsible for false or inaccurate statements made.

The user expressly undertakes to make appropriate use of the content and services of Salty Chicas and not to use them for, among others:

– Spread content that is criminal, violent, pornographic, racist, xenophobic, offensive, promoting terrorism, or, in general, contrary to law or public order.

– Introduce computer viruses into the network or perform actions that may alter, damage, interrupt, or generate errors or damage to the electronic documents, data, or physical and logical systems of Salty Chicas or third parties; as well as hinder the access of other users to the website and its services by mass consumption of the computer resources through which Salty Chicas provides its services.

– Attempt to access the email accounts of other users or restricted areas of the computer systems of Salty Chicas or third parties and extract information.

– Violate intellectual or industrial property rights, as well as violate the confidentiality of information from Salty Chicas or third parties.

– Impersonate the identity of any other user.

– Reproduce, copy, distribute, make available, or in any other way of public communication, transform, or modify the contents, unless authorized by the owner of the corresponding rights or it is legally permitted.

– Collect data for advertising purposes and send any kind of advertising and communications for sale or other commercial purposes without prior request or consent.

INTELLECTUAL PROPERTY

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute the property of Salty Chicas, and no exploitation rights over them can be understood to be transferred to the user beyond what is strictly necessary for the correct use of the website.

In conclusion, users accessing this website can view the content and, if necessary, make authorized private copies as long as the reproduced elements are not subsequently transferred to third parties, nor installed on servers connected to networks, nor subject to any kind of exploitation.

All trademarks, trade names, or distinctive signs of any kind appearing on the website are the property of Salty Chicas, and the user's access or use does not imply or grant any rights over them.

The distribution, modification, assignment, or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights is prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between
Salty Chicas and the owner of the website in which it is established, nor the acceptance and approval by Salty Chicas of its content or services.

Salty Chicas is not responsible for the use that each user gives to the materials made available on this website or for the actions they take based on them.

EXCLUSION OF WARRANTIES AND LIABILITY IN ACCESS AND USE

The content of this website is of a general nature and is for informational purposes only, without fully guaranteeing access to all content, nor its completeness, correctness, validity, or timeliness, nor its suitability or usefulness for a specific purpose.

Salty Chicas excludes, to the extent permitted by law, any liability for damages of any kind arising from:

– The impossibility of access to the website or the lack of truth, accuracy, completeness, and/or timeliness of the contents, as well as the existence of defects and flaws of any kind in the contents transmitted, disseminated, stored, made available, or accessed through the website or the services offered.

– The presence of viruses or other elements in the contents that may cause alterations in the computer systems, electronic documents, or data of the users.

– Non-compliance with laws, good faith, public order, traffic uses, and this legal notice as a result of the incorrect use of the website. In particular, and by way of example, Salty Chicas is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honor, personal and family privacy, and the image itself, as well as regulations on unfair competition and illicit advertising.

PROCEDURE IN CASE OF ILLEGAL  SERVICES

In the event that any user or a third party considers that there are facts or circumstances revealing the illicit nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they must send a notification to Salty Chicas properly identifying themselves and specifying the alleged infringements.

FORCE MAJEURE

Salty Chicas, as well as the customer, has the right to withdraw from the booking, after the booking has become binding upon the Parties, if a natural disaster, war, mobilization or military call-up of larger scale, requisition, seizure, authority regulations, contagious diseases, and riots or other events that significantly influences the performance of a package or the conditions of the travel destination at the time when the package is to be carried out. If the customer or Salty Chicas waive the booking under this provision, the customer is entitled to a refund of what he / she has paid under the booking.

If Salty Chicas waives the booking under this provision, the customer is not entitled to damages or any other penalties.

The assessment of whether an event is considered to be such an event specified above shall be made taking into account official statements from Spanish and other international authorities. A statement issued by the Ministry of Foreign Affairs refraining from travel to the current travel destination shall be regarded as such an event.

The customer is not entitled to withdraw from the booking in accordance with clause if, at the conclusion of the booking, he / she knew that such an incident occurred as referred to in this section or if the event was generally known.

The cancellation by force majeure is not valid if the Salty Chicas does not have to close due to the force majeure, e.g. if there is a volcano eruption causing a cloud of ashes that will lead to flight cancellations. Salty Chicas does not offer or sell flights, and is therefore not obliged to refund their packages if there is a flight cancellation that leads to the customer being hindered from arriving in time.

PRIVACY POLICY

In compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights, the Privacy Policy must be mandatory on a website when it collects any personal data from the user.

PERSONAL DATA PROTECTION

Salty Chicas informs users of its website www.saltychicas.com through this Privacy Policy about the treatment and protection of the personal data of users that may be collected through their navigation or by contracting our services or products on this portal. The use of this website by the user implies acceptance of this Privacy Policy.

Salty Chicas takes the necessary measures to guarantee the security, integrity, and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data. Additionally, it complies with the provisions of Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

Through the registration forms on this website or the sending of emails, personal data of each user is collected and processed, and the processing is governed by this Privacy Policy. These data are necessary for the management and maintenance of some of the services provided by Salty Chicas  

RESPONSIBLE FOR PERSONAL DATA PROCESSING

The entity responsible for the processing of the personal data provided by the user when accessing and using the website is Salty Chicas, e-mail hello@salty chicas.com.

Salty Chicas is committed to implement all the computer security measures provided for the regulation mentioned above, to prevent unauthorised access or use of data, its manipulation, deterioration, or loss.

DURATION OF DATA STORAGE

Salty Chicas will store and manage the personal data and information collected through this website with due confidentiality as long as the professional relationship persists and the interested party does not request its deletion. In this case, data may be stored for a period not exceeding 5 years from the end of the commercial relationship between the user and Salty Chicas. However, the data controller may retain, duly blocked, the data to address possible administrative or jurisdictional responsibilities.

PURPOSES OF DATA PROCESSING

The operations, management, and technical procedures, whether automated or not, that enable the collection, storage, modification, transfer, and other actions on personal data are considered personal data processing.

At Salty Chicas, the personal data provided by the user through www.saltychicas.com are used to include them in the contact agenda, manage the requested commercial relationship, and use as contact information for the company. Additionally, the processing of these collected data also involves managing the sending of requested information, responding to queries or issues submitted by the user through the website, and providing interested parties with service offers of their interest.

The registration fields must be completed obligatorily for Salty Chicas to fulfill the previously stated purposes.

The user can object to the sending of commercial communications at any time, simply by not checking the corresponding box included in the informed consents.

LEGAL BASIS FOR DATA PROCESSING

The processing of personal data provided by the user is based on the following legal grounds:

The contract for services with Salty Chicas and the execution of the requested assignment, the terms and conditions of which will be made available to the user before any potential contract. To carry out this requested professional relationship, the interested party is obligated to provide their data.

Free, specific, informed, and unequivocal consent, as the user, after reading this Privacy Policy, is informed and, if in agreement, can accept it through a declaration or clear affirmative action, such as checking a box provided for this purpose.

If the interested party does not provide the requested data or if the data is incorrect or inaccurate, we will not be able to fulfill their request, making it impossible to provide the requested information or carry out the service contract. Therefore, the data controller, Salty Chicas, will be exempt from any responsibility that may arise from the non-execution of the professional assignment or the consequences of inaccurate or incorrect information.

DATA DISCLOSURE

In general, Salty Chicas will not disclose these personal data to third parties, except when the provision of a service implies the need for a contractual relationship with a data processor, and it is strictly necessary to manage and maintain the relationship between the user and the mentioned company. This will only be done for the time necessary to enable the execution of the assignment contract, under the same conditions and with the same responsibilities required of the data controller. Once the assignment is completed, the data processor will return the personal data to the controller and delete any copy in their possession.

Moreover, only those third parties with whom Salty Chicas has a legal or contractual obligation to provide the data will have the right to access this personal data, including, for example, the Tax Administration, Banks and Savings Banks, Insurance entities, and entities with competence in the matter. As well as Judges and Courts interested in procedures related to submitted claims.

RIGHTS OF DATA SUBJECTS

The user may exercise, at any time and in accordance with current legislation, the rights of access, rectification, or deletion of data, request the limitation of processing, object to it, request data portability, and revoke the consent given, rights recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user directly by contacting Salty Chicas at the address of its registered office mentioned above or by sending an email to the following email address: hello@saltychicas.com.

To effectively exercise these rights, the user must prove their identity by providing their full name and surname, a photocopy of their ID card or equivalent identifying document, a request specifying the application, an address for notifications, and the date and signature of the applicant.

Additionally, the user may file a complaint with the Spanish Data Protection Agency (the competent supervisory authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by writing to the same at C/Jorge Juan, No. 6, 28001 – Madrid, or through the website: https://www.agpd.es.